w e c a r e
  • Well-being
  • Excellence
  • Commitment
  • Accountability
  • Respect
  • Empathy

Our services

The philosophy of C.H.S.L.D. Bayview reflects a resident-centered approach whereby the available resources are integrated to best meet the physical, psychological and social needs of the individual.

The residents of Bayview are adults who, due to their loss of autonomy, require support in a secure and caring environment that promotes optimal quality of life. We believe in and work to uphold the fundamental human rights as stated in Bayview’s Code of Ethics.

Bayview management, care team, support staff, volunteers and community partners work together in an inter-disciplinary manner to provide quality services in partnership with the residents and their legal representatives. An individual care plan is developed to meet the identified needs while respecting the legislation that affects long-term care centers.

Nursing Department

The Nursing Department strives to provide optimum care based on compassion and technical skills. Each resident is approached as a unique individual who is supported by maintaining areas of independence for as long as possible, assisted when dependent and eventually supported at the end of life. Nurses and paraprofessional staff work in collaboration with members of the multidisciplinary team and the family in order to achieve these goals.

Housekeeping - Laundry

The housekeeping staff ensures that the building and residents’ rooms are kept clean.
Bayview is responsible for laundering linens, such as sheets and towels. Bayview also provides a free basic laundry service for residents’ personal clothing. Please note that only machine washable and dryable clothing can be handled by our laundry service. Dry cleaned articles are the responsibility of the resident or family.

Residents’ family members have the option to take care of the resident’s personal laundry, but must sign a waiver, which is available at the Admissions Office

Occupational Therapy

The aim of occupational therapy is to maintain an optimal level of comfort and autonomy for the resident. An assessment is done by the Occupational therapist regarding upper extremity function, posture, wheelchair needs, cognitive status and adaptive aids. Occupational therapy interventions keep in mind the resident’s capacities in relation to their environment.

Nutrition and diet

Good nutrition plays an important role in the overall care and quality of life of residents at Bayview. A complete nutritional assessment is done in the initial weeks of admission.  Recommendations are made by the Dietitian for each resident regarding the most appropriate therapeutic diet, food texture or liquid consistency. Thereafter, a review of all nutritional care plans is done at least annually, or ongoing as nutritional concerns arise. 

The Dietitian, in collaboration with the Food Service department, has developed a balanced, seasonal and appetizing menu to ensure optimal nutrition care and hydration. Meals are served to residents in dining rooms located on each floor or in the resident’s room if preferred. Therapeutic and individual resident snacks are organized through the Clinical Nutrition Department and are served in the afternoon and/or evening. Light snacks are available at all times on each care unit. Food and beverages can be purchased in the cafeteria by staff, family members, visitors or residents. To contribute to the quality of life of the resident, family members are welcome to occasionally bring a favorite meal or snack.

The daily menu is posted on the care unit. The seasonal weekly menus can be viewed on the Bayview website


The goal of physiotherapy is to ensure resident safety while promoting mobility, functional autonomy and comfort. Upon admission, the safety needs are assessed followed by the development of a functional autonomy profile to further identify the needs and determine the appropriate intervention. A Physiotherapy Technologist (Phys. T) will provide regular treatment when prescribed by the Physician.

The physiotherapy department is involved with transfer assessments, ambulation program, bed mobility and positioning, fall injury prevention and exercise program.

Therapeutic Recreation

The goal of therapeutic recreation is to provide physical, cognitive and social activities that enhance the quality of life for the residents. Each resident is assessed upon admission and a schedule of activities is arranged according to their ability, interests and needs. Activities are divided into two categories: Open groups which have a social/entertainment aspect and target groups which are smaller and geared towards meeting the specific needs of individuals.

All weekly activity information is posted on a board across from the nursing station on each floor. A monthly schedule is posted in the Therapeutic Recreation room, as well as on the Bayview website.

Medical Services

Bayview has granted medical privileges to designated Physicians who visit Bayview on a weekly basis, and each has a responsibility for the residents assigned to their care. There is a rotating on call schedule to ensure access to a doctor at all times. A resident may be transferred by ambulance to a hospital if required.

A Dermatologist and Pharmacist complement the team of Physicians. When necessary, outside consultations are arranged and either a family member or a volunteer accompanies the resident to their appointment.

Social Services

A Social worker is available on a consultation basis for residents and/or their families who require support (coping with challenging life events, adaptation to Bayview and legal mandate documents).

Dental Care Services

The services of a mobile dentist are available to perform basic procedures at Bayview on a fee per service basis.